Understanding residential tenancy disputes

Residential tenancy disputes are minor civil disputes between tenants and landlords valued up to and including $25,000.

Disputes that QCAT resolves

The Queensland Civil Administrative Tribunal (QCAT) decides a range of residential tenancy disputes between:

• tenants and landlords (lessors) or agents regarding issues including:
  • rents
  • bonds
  • holding deposits
  • service charges
  • standard of premises
  • entry onto the premises
  • locks and keys
  • re-location of moveable dwellings
  • moveable dwelling park rules
  • transfer or subletting by tenants
  • termination of tenancy agreements
  • compensation
  • exclusion of people from moveable dwelling parks
  • tenancy databases.
• residents and providers of, or agents for, rooming accommodation regarding issues such:
  • agreements
  • rental bonds
  • payments
  • house rule changes
  • abandoned goods and documents
  • applications to end agreements.

Further information

• Examples of QCAT decisions about residential tenancy matters after 1 December 2009
• Residential Tenancies Authority
• Tenant Advice and Advocacy Service
• Tenants’ Union of Queensland
• Property Owners’ Association of Queensland
• Real Estate Institute of Queensland